Key facts about the workforce
This industry grouping covers a wide range of activities, separated into 14 groups. The three largest employing groups are:
- Supermarket and grocery stores
- Pharmaceutical and other store-based retailing
- Hardware, Building and Garden Supplies Retailing
Key facts about injury numbers
There were 442 injuries across the industry in 2024.
264 of these are classified as serious, after resulting in at least one week of time off work.
This results in a serious injury frequency rate of 6.7 serious injuries per million hours worked.
The serious injury frequency rate of 6.7 is 43% lower than the state average of 11.2.
The industry’s serious injury frequency rate was 6% higher in 2024 than ten years ago.
There have been four work related deaths in the last ten years.
Key facts about injured workers
Electrical and electronic goods retailing reported the highest serious injury frequency rate at 12.6.
The occupations with the highest proportion of serious injuries were:
- Sales assistants and salespersons with 28% of the total and
- Storepersons with 23% of the total
Key facts about injury causes
The most common causes of injury across the industry in 2024, in order of largest proportion of total injuries, were:
- Body stressing
- Falls, slips and trips
- Mental stress
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