WorkSafe Tasmania

Notify WorkSafe Call 1300 366 322
Notify WorkSafe Call 1300 366 322

Visitors

If you have visitors, clients or members of the public (including family members) come into your workplace, your site management policies or procedures need to clearly state how you will ensure their safety.

Sign them in

  • Have clear signage that directs visitors to your front office or reception
  • Sign them in and out for security and emergency management reasons (so you know who is on site)
  • If they’re going to other areas of your site, note this location on your sign-in register
  • You may need to provide your visitors with personal protective equipment such as hi-vis vests, helmets and hearing protection.

Manage their movement

Think about where visitors arrive at and enter your workplace, then consider the routes/movements of workplace vehicles such as trucks, forklifts and mobile plant. Do these operate in the same area that visitors enter?

Separate visitors from vehicles

  • Consider a designated car parking area away from busy operations
  • Consider one-way car thoroughfares
  • Designate any option you implement with signage and line markings. Clear yellow lines are often used to delineate pedestrian walkways from vehicle thoroughfares are often used
  • Consider two-way mirrors, bollards and/or fencing.

Separate visitors from work areas and equipment

  • Keep visitors out of areas where there are significant hazards (such as workshops) by installing gates, roller doors, chains or retractable barrier strip at the entrance and exit points
  • Avoid bringing your visitors (especially children) into areas with moving machinery
  • If visitors must go to areas they are unfamiliar with or where there are significant hazards, accompany them at all times.

Resources

Workplace Traffic Management guidance materials: Safe Work Australia (external link)

Updated: 29th October 2019